Our work in action

Our work
in action

Behind every project, there is a story of transformation.

In this section, you’ll find real experiences that show how we work alongside institutions, companies, and organizations to break down barriers, transform practices, and put your rights into action.

Meet the team

Generation México

How can an organization truly transform from within when its commitment to young people also requires internal coherence?

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UNICEF

How can we make sure a child’s call for help is heard above the noise of the system?

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Fòs Feminista

How can we evaluate social transformations that advance human rights?

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Generation México

How can an organization truly transform from within when its commitment to young people also requires internal coherence?

Generation Mexico is a non-profit organization that connects young talent with decent employment opportunities, strengthening their skills to navigate a competitive labor market.

At Igualdad 360, we know that building sustainable opportunities for young people is not only about preparing them for the job market, it also means offering them a learning environment that is safe, inclusive, and free of violence.

That is why, over several months, we worked with Generation through a deep process of institutional transformation. We began with a psychosocial and gender-based diagnostic to hear staff members, uncover tensions, and identify internal areas for improvement related to workplace climate, interpersonal relationships, and leadership practices.

Based on these findings, we designed a comprehensive training process for the team, focusing on key skills: effective communication, inclusive leadership, and the promotion of safe work environments.

We also trained and advised on the creation of Generation’s Committee for the Prevention and Response to Cases of Discrimination, Workplace and Gender-Based Violence, equipping it with tools to handle complaints, investigate cases, and support victims with an intersectional and gender-sensitive approach.

This process was not merely a compliance exercise: it was an expression of coherence with the very youth Generation serves. The organization did not simply revise its policies or train teams; it committed to transforming daily practices and leadership styles. Because when change starts from within, it transforms everything the organization projects outward.

UNICEF

How can we make sure a child’s call for help is heard above the noise of the system?

In Mexico, when children and teenagers call 9-1-1 because they are in danger, it can be their only chance to seek help and receive protection. But if they are met with a lack of empathy, understanding, or support, that lifeline can disappear.

For over a year, we partnered with the United Nations Children’s Fund (UNICEF) to make sure that no call goes unanswered — that from the very first contact, law enforcement authorities are unbiased, professional, empathetic and tailored to the real needs of children and teenagers.

We developed a national, standardized model for responding to emergency calls based on a human rights and intersectional approach. This model was put into practice through the Protocol for Responding to Cases of Violence Against Children and Adolescents, adopted by the Executive Secretariat of the National Public Security System in Mexico for nationwide implementation.

We also developed an online training course for 9-1-1 operators, accessible throughout Mexico, along with an awareness campaign to help children and adolescents understand how the emergency line works and what to expect when they call for help.

Aware that children and adolescents face unique forms of violence and discrimination, every tool was designed to respond to their needs, rights, and contexts.

The work did not end there. During the Protocol’s implementation with 9-1-1 operators, it became clear that police officers responding to these calls also needed training. We partnered again with UNICEF to develop a specialized training program giving police officers practical tools to tailor their response to the age, emotional development, and cognitive capacities of children and adolescents.

We created a Toolbox alongside the training program with manuals for trainers and participants, as well as an institutionalization guide to ensure the process does not rely on isolated efforts but becomes embedded within institutional structures.

Through this initiative, we trained hundreds of people across six states — 9-1-1 operators, police officers, and trainers — who now have real tools to intervene in critical situations with sensitivity and responsibility.

This work goes beyond documents: it is designed to last over time. Through a national “training of trainers” (ToT) process, knowledge will cascade across multiple states, ensuring that this transformation is not temporary but structural. Because every call answered with dignity, every child or adolescent who is truly heard, brings us closer to a country where access to justice begins with the very first “9-1-1, what’s your emergency?”

Fòs Feminista

How can we evaluate social transformations that advance human rights?

Evaluations come and go. They are often seen as procedures to close projects, measure results, and report back. Framed within the classic OECD criteria, they help answer the big question: How much did we achieve?

But when it comes to social change initiatives, how do we measure what truly matters? How do we capture deep transformations that do not always fit into an indicator or a spreadsheet?

That was the question we asked ourselves when evaluating “Paths Toward Reproductive Justice”, a project led by Fòs Feminista together with five leading organizations on sexual and reproductive rights in Latin America: Agrupación Ciudadana por la Despenalización del Aborto (El Salvador), Center for Reproductive Rights, Enlace Continental de Mujeres Indígenas de las Américas, La Mesa por la Vida y la Salud de las Mujeres (Colombia), and the Network of Afro-Latin American, Afro-Caribbean and Diaspora Women.

From the outset, we knew that traditional frameworks would not be enough to understand the magnitude of reproductive justice struggles in increasingly regressive regional contexts. That is why we proposed a solid evaluation based on OECD criteria, but with a different lens: feminist, intersectional, decolonial, and participatory.

We wanted the evaluation to tell the story of real change, not just add up numbers.
And we went all 360 degrees: we designed a robust process that included document review, interviews, focus groups, collaborative workshops, and above all, a success stories methodology that helped make visible impacts such as the shift in public opinion on abortion rights in Colombia and policy changes in Tierra del Fuego, Argentina.

This evaluation reaffirmed the importance of a project that prioritized sustainability by strengthening local organizations and centering people, recognizing the voices and realities of Indigenous, Afro-descendant, and rural women and girls. Because nothing about them should ever be done without them.

Inspired by the aroma of good coffee during our visit to Colombia, we discovered an invaluable lesson that has since become a deep conviction: to evaluate social change we must listen to voices, share knowledge, understand contexts, and build collective learning — giving back to partner organizations by sharing findings with them.

At Igualdad 360, we believe in evaluations that not only ensure accountability but also strengthen, make visible, and celebrate the transformations that move us toward equality and justice